PRIVACY
STATEMENT

DE | EN

Data Privacy Statement Re.Label

The protection of your data is an important concern for us. We protect your data within the framework of the statutory provisions. Here you will find information about which data is collected during your visit to our website and how it is stored and used.

Controller:

SOS Kinderdörfer weltweit
Hermann Gmeiner Fonds Deutschland e.V.
Ridlerstrasse 55
D-80339 Munich

Phone: +49 / 89 / 179 140
Fax: +49 / 89 / 179 14 100
E-Mail: info@sos-kinderdoerfer.de

Board of Directors

Lanna Idriss
Dr. Gerald Mauler

Chairman of the Supervisory Board

Dr. Christoph-Marc Pressler

Contact Data Protection Officer

Data Protection Officer of SOS Kinderdörfer weltweit:

Dr. Sebastian Kraska
Marienplatz 2
80331 Munich

Tel: 089/18917360
Email: sos@iitr.de

Data transmission and logging for internal system and statistical purposes

For technical reasons, your Internet browser automatically transmits data to our web server when you access our website. This data includes:

  • The date and time of access to our server,
  • the URL of the previously visited website (referrer),
  • the URL of the retrieved file,
  • the amount of data sent,
  • browser type and version and operating system

This data is stored on the servers of our provider Netrics Hosting AG, Lyss/Biel (Switzerland) separately from other data that you enter when using our offer. For reasons of technical security, in particular to defend against attempted attacks on our web server, we store this data for a short period of time. It is not possible for us to draw conclusions about individual persons on the basis of this data. The data is later anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a link to the individual user. The data is also processed in anonymized form for statistical purposes; it is not compared with other data or passed on to third parties, even in excerpts.

Your IP address is logged and stored in connection with a subscription to our newsletter.

Collection and use of personal information

In principle, you can use this website without disclosing your personal information. This is understood to mean data that can be used to reveal your identity, such as your name, postal or e-mail address. There is no personal evaluation of the information that our provider obtains by calling up this website. Any provision of personal data on this website by you is on a voluntary basis.

As a matter of principle, the data you submit via our online forms is transmitted to us securely and in encrypted form. This prevents access by unauthorized third parties. We use the SSL procedure for this purpose, for which our website has been certified by COMODO CA Limited.

SOS Children’s Villages collects such personal data from donors and interested parties that is required for the purposes of fundraising and donation administration or for processing inquiries: this includes, for example, registering for an SOS sponsorship, making an online donation, registering for the newsletter or participating in a competition. We also use your address and, with your consent, your e-mail address and telephone number, within the guidelines of data protection legislation, to send you your (annual) donation receipt and information about our charitable work.

Disclosure of personal information to third parties

Personal information will not be distributed, shared, loaned or sold to companies or organizations that are not part of the SOS Children’s Villages organizational structure. In the event that third parties are brought in for administrative services such as credit card processing, these services will only be purchased on the condition that all personal information is kept strictly confidential, used solely for the purpose of the contracted services and in the spirit of SOS Children’s Villages worldwide.

To avoid duplicate contact with donors and to clarify queries, SOS Children’s Villages Worldwide Hermann Gemeiner Fonds Deutschland e.V. grants SOS Children’s Villages e.V. read-only rights to necessary personal data. The data protection information can be viewed accordingly at https://www.sos-kinderdorf.de/portal/ueber-uns/transparenz/datenschutz.

Disclosure of usage data and/or personal data

By order of the competent authorities, we may in individual cases provide information about data stored by our provider or by the SOS Children’s Villages worldwide, to the extent that this is necessary for the purposes of law enforcement, to avert danger, to fulfill the statutory tasks of the constitutional protection authorities or to enforce intellectual property rights.

This is also the case if we have reason to believe that there has been a violation or misuse of our website. In these cases, we reserve the right to disclose the correspondingly necessary personal information or the information required by the authorities.

Cookies

We use so-called cookies to enhance the functionality of our website, to make it more convenient for you to use and to measure and optimize our advertising campaigns. Except for the cookies necessary for the functioning of the website and the Consent Management, only cookies with your active consent are used on the website. They can revoke their consent at any time through the Consent Management Tool. With e.g. statistics cookies, we also anonymously measure user behavior (e.g. mouse movements, clicks, scroll height, etc.) on our web pages and evaluate it. With the help of these cookies, data can be stored on your computer when you call up our website. You have the option of preventing cookies from being stored on your computer by making the appropriate settings in your browser. However, this may limit the functionality of our offer and certain services can no longer be used by you.

When the user visits our website for the first time, the user is asked to check our cookie notice and then either accept or reject our cookies. Consent can be changed and revoked at any time using the link below

Cookie Settings using the Cookie Consent Management Tool („OneTrust“).

We collect these consents and inputs through our cookie consent management tool („OneTrust“), from the provider OneTrust, LLC (UK headquarters: Cannon Green, 27 Bush Lane, London EC4R 0AA, UK and US headquarters: 1350 Spring Street NW, Suite 500, Atlanta, Georgia 30309, USA ). OneTrust is used to store cookie settings for the entire website. OneTrust stores information about the categories of cookies used by the website and whether users have given or revoked their consent to the use of each category. This allows us to prevent cookies in each category from being set in the user’s browser if consent is not given. OneTrust uses cookies for information storage, which have a normal lifetime of one year, so that the preferences of returning visitors are stored.

You will find below a list of the different types of cookies that we and third parties use on the website: Absolutely necessary cookies (=Necessary), Statistics cookies (Performance cookies), Marketing cookies.

Our website uses three different types of cookies:

1. necessary cookies, required for the use of the website.

These anonymous cookies are necessary for the use of the website. For example, they are used for certain functions in the website’s donation and contact forms. If you disable these cookies, you may experience functional limitations in your use of the Website. Examples include cookies that control the delivery of the website via load balancers.

Use of Piwik Pro

We use the Piwik Pro tool to design our website in line with requirements. This is a service provided by Piwik PRO GmbH Lina-Bommer-Weg 6 51149 Cologne, Germany. This web analytics service is a piece of software that enables us to statistically evaluate user access to our website. The information generated by this software about the use of our website is stored on the Piwik Pro server and does not leave the territory of the European Union and the European Economic Area. A corresponding order processing contract has been concluded. Your IP address is only processed in shortened form and thus anonymized. A conclusion on your person is not possible for us. Further information on the terms of use and data protection regulations can be found at: https://piwikpro.de/datenschutz-sicherheit/. You have the option to object to the processing for analysis purposes at any time. This requires only a mouse click. If this is the case, a so-called opt-out cookie without usage data will be stored in your browser with the consequence that Piwik Pro will not collect any session data.

OptOut of Piwik.PRO

2. statistics cookies (performance cookies) with your consent

Statistics or performance cookies (performance cookies) are only used if you actively agree to their use via the Consent Tool. You can revoke your consent at any time. Statistical or performance cookies (performance cookies) are anonymous cookies that help us optimize the website. They allow us to analyze our website, optimize it, transfer content faster, make it technically more powerful and detect any technical problems that may occur (such as cookies for web analytics programs like Google Analytics). You can revoke your consent at any time through the Consent Management Tool.

Cookies for web analysis programs collect and store data in pseudo-anonymized form for marketing and optimization purposes. From this data, usage profiles are created under a pseudonym. Cookies can also be used for this purpose, but they collect and store data exclusively in pseudonymous form. The data is not used to personally identify the visitor to this website and is not merged with data about the bearer of the pseudonym.

The collection and storage of data for web analysis and optimization can be objected to at any time with effect for the future through the cookie tool.

3. marketing cookies and social media plug-ins with your consent.

With our permission, this type of cookie is usually placed on our website by advertising networks that we use to attract new supporters. We also count our social media cookies such as Facebook as marketing cookies. Marketing cookies are set after their active consent through the Consent Tool and can be revoked at any time through the same.

We use such cookies in order to:

  • measure and optimize the effectiveness of an advertising campaign via a specific advertising network.
  • Limit the frequency with which each ad is displayed to you.
  • display relevant ads that may be tailored to specific target groups (targeting).

These cookies register, for example, the visit to our website, measure and analyze the number of completions (e.g. of donations and sponsorships) and clicks in relation to our advertising spend. Because these cookies are included by the advertising networks we use, we share this information with our partners. However, we do not associate our marketing cookies with any information that could be used to personally identify you, and we do not otherwise provide any personal information to advertisers or third-party websites.

In principle, you can set opt-outs from participating marketing companies at „Your Online Choices“, an initiative of the European Interactive Digital Advertising Alliance EDAA, which in turn is part of a code of self-regulation of the Interactive Advertising Bureau IAB: http://www.youronlinechoices.com/de/praferenzmanagement.

Furthermore, you can also adjust or deactivate the use of certain marketing cookies directly with the provider at any time here:

In addition, you can specifically customize the ads that are displayed using DoubleClick’s technology. To do so, please access the www.google.de/settings/ads page and make the desired settings there.

Use of the ve Digital Assistant

We use the services of Ve Interactive DACH GmbH (Französische Straße 47, 10117 Berlin; hereinafter „Ve“). In providing its services, Ve collects personal data from end users who visit our websites. Ve uses cookies and other similar technologies for this purpose. More information about the technologies used by Ve is available at Ve’s Cookie Policy. A list of the purposes for which Ve collects personal information are listed in Ve’s Privacy Policy. In general, Ve collects personal data from end users through the use of cookies, including but not limited to contact information and behavioral data. Ve uses this personal information to draw conclusions about end users‘ respective personal preferences and to personalize the end user’s web experience, for example, by displaying personalized offers when visiting customer websites or similarly personalizing the customer website to the end user and displaying personalized advertising when visiting customer websites or third-party websites. Ve and we are joint controllers under Article 26 of the GDPR when collecting personal data. Details of this can also be found in Ve’s privacy policy. Ve cookies are among the marketing cookies (performance cookies). You can revoke active consent at any time via the Consent Tool.

End users can prevent the processing of their personal data by Ve by means of various ways. The available options to stop data processing are included in Ve’s Privacy Policy, including using the opt-out button at https://www.ve.com/de/datenschutzerklaerung#opting-out or using the IAB Europe opt-out mechanism at http://www.youronlinechoices.com/opt-out-interface.

Use of Google Ads Conversion Tracking with your consent

This website uses Google Ads Conversion Tracking, a web analytics service provided by Google, Inc („Google“). Google Ads Conversion Tracking also uses „cookies“, which are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate the data with any other data held by Google. You can generally prevent the use of cookies if you prohibit the storage of cookies in your browser. Google Ads cookies belong to the marketing cookies (performance cookies). You can revoke active consent at any time via the Consent Tool. Without active consent, Google Ads cookies will not be used. You can revoke your consent at any time via the Consent Management Tool.

Use of the services of IgnitionOne with your consent

We also use the services of IgnitionOne, Inc (https://www.ignitionone.com/) to analyze usage data. The operator of the site is IgnitionOne, Inc, 470 Park Avenue South, 6th floor, New York, NY 10016, USA. While you are visiting our pages, you will be prompted individually and anonymously on our website via a pop up layer to request our information brochures. For more information, please see the IgnitionOne Inc. privacy policy here. The tool used is categorized as a marketing cookie. Without active consent, neither the tool will be activated nor cookies from IgnitionOne will be used. You can revoke your consent at any time via the Consent Management Tool.

Linkedin Lead Gen Forms with your consent

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. The corresponding privacy policy of LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy. If you would like to deactivate LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.  For details on their handling of your personal data, please refer to LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.

As part of LinkedIn, we use Lead Gen Forms. The personal data you provide there is transmitted to us by LinkedIn and is used to process your request. In doing so, LinkedIn transmits personal data to us with the help of a form (so-called LinkedIn Lead Gen Forms). These are usually:

  • First and last name
  • E-mail address

The legal basis for the processing of your personal data is your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by sending an email to sos@iitr.de. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data you have entered will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

List of cookies

 

 

 

General data processing information

Data concerned

  • Personal data is only collected if you provide it to us of your own accord. No personal data is collected beyond this. Any processing of your personal data that goes beyond the scope of the legal permissions will only be carried out on the basis of your express consent.

Purpose of processing

  • Execution of contract

Categories of recipients

  • Public authorities in the case of overriding legal provisions.
  • External service providers or other contractors.
  • Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third country transfers

  • In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage

  • The duration of data storage is based on the statutory retention obligations and is usually 10 years.

Information on further data processing procedures

Specific information on the application procedure

Data concerned:

  • Application details

Processing purpose:

  • Implementation of application procedure

Categories of recipients:

  • Public bodies in case of overriding legal provisions.
  • External service providers or other contractors, including for data processing and hosting.
  • Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest, including customers and interested parties in the context of order acquisition.

Third-country transfers:

  • In the context of contract execution, order processors outside the European Union may also be used.

Duration of data storage:

  • Application data is generally deleted within four months after notification of the decision, unless consent to longer data storage has been given in the context of inclusion in the applicant pool.

Specific information on the processing of customer data/prospect data

Data concerned:

  • Data communicated for the performance of the contract; if applicable, data going beyond this for processing based on your express consent.

Purpose of processing:

  • Contract execution, including offers, orders, sales and invoicing, quality assurance.
  • Categories of recipients: Public authorities in the case of overriding legal provisions.
  • External service providers or other contractors.
  • Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third-country transfers:

  • In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage:

  • The duration of data storage is based on the statutory retention obligations and is generally 10 years.

Use of the statistical characteristics database of Panadress

  • For analysis purposes in the area of product data and inventory data, the statistical characteristics database of panadress marketing intelligence GmbH (panadress), Nymphenburger Str. 14, 80335 Munich, Germany, is used. In this context, data is only transferred at aggregated cell level (zip code, city, street, house number) – without personal data. The data is pseudonymized (grouped to at least 5 households) and thus not traceable processed on the level of the individual household and enriched with further statistical data – legal basis of the processing is Art. 6 para. 1 lit f DSGVO.

If you wish to object to this processing, please send an email to freunde@sos-kinderdoerfer.de.

Specific information on the processing of employee data.

Data concerned:

  • Data provided for the performance of the contract; if applicable, data beyond this for processing based on your express consent.

Purpose of processing:

  • Contract performance within the scope of the employment relationship.

Categories of recipients:

  • Public authorities in the event of overriding legal provisions, including tax authorities, social insurance institutions, employers‘ liability insurance association.
  • External service providers or other contractors, including for data processing and hosting, payroll accounting, travel expense accounting, insurance benefits, vehicle use.
  • Other external parties insofar as the data subject has given consent or a transfer is permissible for predominant interest, including for order acquisition, insurance benefits.

Third-country transfers:

  • In the context of the execution of the contract, order processors outside the European Union may also be used.

Duration of data storage:

  • The duration of data storage is based on the statutory retention obligations and is generally 10 years.

Specific information on the processing of supplier data.

Data concerned:

  • Data communicated for the performance of the contract; if applicable, data beyond this for processing based on your express consent.

Purpose of processing:

  • Contract performance, including inquiries, purchasing, quality assurance.

Categories of recipients:

  • Public authorities in case of overriding legal provisions, e.g. tax office, customs.
  • External service providers or other contractors, e.g. for data processing and hosting, accounting, payment processing.
  • Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third-country transfers:

  • In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage:

  • The duration of data storage depends on the statutory retention obligations and is usually 10 years.

Specific information on the processing of personal data of contracting parties and parties to proceedings in the context of estate settlements and transfers of assets.

Data concerned:

  • Data communicated and taken over for the execution of the contract and procedure; if applicable, data going beyond this for processing based on your express consent.

Purpose of processing:

  • Implementation of contracts and procedures, including inquiries, research, expert opinions, correspondence.
  • For the settlement of any existing claims as well as the assertion of any claims.

Categories of recipients:

  • Public authorities in the case of overriding legal provisions, including land registry office, commercial register, register of associations, probate court
  • External service providers or other contractors, including for data processing and hosting, bookkeeping, payment processing
  • Other external bodies insofar as the data subject has given his/her consent or a transfer is permissible for predominant interest.

Third-country transfers:

  • In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage:

  • The duration of data storage is based on the statutory retention obligations and is usually 10 years.

Specific information on the use of the video conference/webinar software Webinaris, MS Teams and Zoom.

Affected Data:

  • Data communicated for the use of the video conferencing software or webinar software (esp. first name, last name, e-mail address; optional: sound transmission; optional: image transmission; optional: questions when using chat functions); to the extent technically necessary, processing of data from your system to establish the connection with the provider of the conferencing software.

Purpose of processing:

  • conducting video conferences or webinars.

Categories of recipients:

  • Public bodies in case of overriding legal provisions.
  • External service providers or other contractors, including for data processing and hosting. Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third country transfers:

  • Among others, processors outside the European Union are used (in this case: United States of America); standard contractual clauses have been concluded with the service provider accordingly.

Duration of data storage:

  • Video conferences are only recorded with the previously documented consent of the participants. The technical data is deleted if it is no longer required. The duration of data storage otherwise depends on the statutory retention obligations and is usually 10 years.

Data protection guidelines for the adoption of an SOS sponsorship

Please note that when taking on an SOS sponsorship, extended data protection guidelines for SOS sponsors apply in the sense of the EU data protection guidelines and the UN Convention on the Rights of the Child.

In this context, we inform you about the following facts:

Regarding the data of SOS children:

The dignity of the sponsored children is of great importance to us. Therefore, treat all personal data that you learn about SOS children and SOS employees confidentially. Do not publish them on social networks or otherwise publicly.

About the data of the sponsors:

We also treat your data responsibly. The following is registered with us:

Name and address, if necessary also telephone number, e-mail address and date of birth of the sponsors, child or village for which the sponsorship exists, account and payment data of the sponsors.

This data can be viewed by the responsible employees at SOS Children’s Villages Worldwide Hermann-Gmeiner-Fonds Deutschland e.V. and at SOS Children’s Villages International. Name and address (as well as e-mail address, if applicable) are used for sponsor correspondence by the national office of your sponsor country. Otherwise, we do not pass on any information about sponsors to third parties who are not acting on our behalf.

All SOS employees dealing with children’s and sponsors‘ data are trained and obligated to comply with data protection regulations. The data collection and data processing is necessary for the implementation of the contractual relationship and is based on Article 6 (1) a) and b) DSGVO. In accordance with Article 15 DSGVO, you have the right to obtain information about the personal data stored about you at any time. You may at any time, pursuant to Article 16 et seq. DSGVO to request the correction, deletion and blocking of individual personal data. You can view the complete data protection information at the business premises or on the Internet on the data protection declaration at www.sos-kinderdoerfer.de.

If you have any queries, please contact our sponsor team at telephone 089-17914160 or paten@sos-kinderdoerfer.de.

Data subject rights (e.g. right to information and objection)

You have the right to request information from us about the data stored about you or your pseudonym.

If you wish to receive information about the data stored about you, or if you wish to have your data deleted, or if you wish to revoke this privacy policy, or if you wish to exercise any other data subject right (e.g. the right to rectification, the right to restriction of processing, or the right to data portability), please write to SOS Children’s Villages Worldwide, Ridlerstraße 55, 80339 Munich, Germany, call us at 089 / 17914-140, or send us an e-mail at info@sos-kinderdoerfer.de. Upon your request, the information can also be provided electronically.

You may object to the processing of your data for the purposes of legitimate interests at any time on grounds relating to your particular situation (Article 21 (1) GDPR. You may object to the processing of your data for direct marketing purposes (Art. 21 (2) GDPR).

You have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR) if you believe that the processing of your data violates data protection law. The local supervisory authority responsible for SOS Children’s Villages Worldwide is: Bayerisches Landesamt für Datenschutzaufsicht, Promenade 27 (Schloss), 91522 Ansbach, Germany (https://www.lda.bayern.de/).

No liability for third-party websites

SOS Children’s Villages Worldwide may link its website to third-party websites in order to provide a particular service or more detailed information on a specific subject. However, our statements on data protection and data security no longer apply once you leave our website. It is not possible for us to monitor the information that is collected about you on externally linked websites, nor how it is used. Please read the principles that apply to the websites of third parties in their respective statements regarding data protection and data security.

Questions and suggestions

If you have any questions or suggestions regarding data protection, please send us an e-mail: Send message to SOS-Kinderdörfer